About us

We are Chain is an eCommerce Agency based in the heart of the South West of England. We want to help transform the way you promote and sell your products online. As Shopify Partners we are continually striving to offer the best eCommerce solutions to our clients and have succeeded in putting over 50 businesses large and small online in the recent pandemic.

Our unique offering is supported by the fact that we own and run our own eCommerce operations alongside the agency. This includes a successful online pet shop called Dogs Dogs Dogs Ltd and a bespoke marketplace for small businessses across Dorset called Designed in Dorset. Running these multifunctional operations gives us the edge over other agencies. We encounter the issues that cause you headaches every day and find the right solution through testing and experimentation.

Directors, Rupert and Jim have both run their own digital businesses before starting Chain. They have a wealth of knowledge, with a combined experience of 30 years selling online. We will find the right solution for you; whether that is building a new website from scratch or optimising your current version and ensuring it is working most effectively for your business.

We don't just deliver websites that work, we help you deliver first class customer service by selecting the best apps, CRMs, fulfillment services and payment platforms.

Rupert brown

With a wealth of experience in Event Management, ecommerce and general business management, there is nothing that Rupert loves more than a challenge and helping small businesses succeed. Rupert is a father of two boys and is regularly walked by his Spaniel Holly through the woods of North Dorset. 

Jim Chetwode

Jim has over 20 years experience as a Sales and Marketing Manager, on both client and agency sides of the fence. Initially working in the AAdventure Travelk Industry, Jim has worked for a multitude of companies ranging from one man bands through to account management for Microsoft. He is usually found networking across the South of the UK or on his bike in the South of the Continent.