Shopify FAQs

Welcome to our Shopify FAQ page! Here, you’ll find answers to some of the most commonly asked questions about Shopify, an e-commerce platform that allows anyone to easily sell online, at a retail location, and everywhere in between. Whether you’re new to Shopify or an experienced user, our FAQ page is here to help you get the most out of this powerful platform. So, let’s get started!

What is Shopify and how does it work?

Shopify is an e-commerce platform that allows anyone to easily sell online, at a retail location, and everywhere in between. It offers a range of tools and features to help you set up and manage your online store, including customizable themes, payment processing, and inventory management.

How do I set up a Shopify store?

Setting up a Shopify store is easy. Simply sign up for a Shopify account, choose a pricing plan, and follow the step-by-step instructions to customize your store and add products. You can also use the Shopify Help Center for detailed guides and tutorials.

You can also engage an agency to help you. This is where Shopify Partners like We are Chain come in handy. We have extensive knowledge of the platform and can do things very quickly. As opposed to you learning from scratch. 

What are the different pricing plans for Shopify?

Shopify offers several pricing plans to suit different needs and budgets. The Basic Shopify plan starts at “25 per month and includes all the basics for starting a new business. The Shopify plan is £65 per month and includes additional features for growing businesses. The Advanced Shopify plan is £344 per month and includes advanced features for scaling your business.

Shopify Pricing Chart

Can I use my own domain name with Shopify?

Yes, you can use your own domain name with Shopify. You can either purchase a domain name through Shopify or connect an existing domain name to your Shopify store.

You can find a domain name using a website like Fasthosts or GoDaddy. Just remember to hold onto the log in details for the future. 

How do I add products to my Shopify store?

You can add products to your Shopify store by going to the Products page in your Shopify admin and clicking the Add product button. From there, you can enter product details such as title, description, price, and images.

How do I customize the design of my Shopify store?

You can customize the design of your Shopify store by going to the Themes page in your Shopify admin and selecting Customize theme. From there, you can use the theme editor to make changes to your store’s layout, colors, fonts, and more.

What payment methods can I accept with Shopify?

Shopify supports a wide range of payment methods, including credit cards, PayPal, Apple Pay, Google Pay, and more. You can choose which payment methods to accept by going to the Payment providers page in your Shopify admin.

In the last week a suprise payment option has been agreed with Amazon. Normally bitter rivals, they allow you to pay with Buy with Prime. 

How does Shopify handle shipping and taxes?

Shopify offers several tools to help you manage shipping and taxes. You can set up shipping rates based on weight or price, print shipping labels directly from your Shopify admin, and automatically calculate taxes based on your location and the location of your customers.

Can I sell digital products on Shopify?

Yes, you can sell digital products on Shopify using apps such as Digital Downloads or SendOwl. These apps allow you to upload digital files and automatically deliver them to customers after purchase.

How do I get help with my Shopify store?

Shopify offers extensive support options to help you with your store. You can access the Shopify Help Center for detailed guides and tutorials, contact the support team via email or live chat, or join the Shopify Community forums to connect with other store owners.

Alternatively you can connect with us here at We are Chain and ask us to do the heavy lifitng for you. We charge an hourly rate for small changes or can quote for larger jobs if that suits you better. 

How to use Discounts with Shopify

Check out our blog post on why you should consider using discounts with Shopify

We are planning to build a database of useful information about Shopify for you our customers. This will include blogs, videos and snippets for you to share.